Terms & Conditions

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Terms & Conditions

TERMS AND CONDITIONS

ROYAL LUXURY BABY CLOTHING INC. (ROYALLUXURYBABY.COM)
WEBSITE TERMS OF USE COPYRIGHT © 2018, ROYAL LUXURY BABY CLOTHING INC. All rights reserved.

TERMS OF SERVICE

ROYALLUXURYBABY.COM (ROYAL LUXURY BABY CLOTHING INC.) is the shopping website of ROYAL LUXURY BABY CLOTHING INC. that allow consumers to browse, select and purchase products from ROYAL LUXURY BABY CLOTHING INC. Use of ROYAL LUXURY BABY CLOTHING INC. Website is subject to acceptance of these Terms and Conditions:

It is understood that Any person who accesses, uses and / or registers on the Website, (hereinafter “The User”) has read and approved these Terms and Conditions. Consequently, all visits, contracts and transactions made on the Website, as well as their legal effects, will be governed by the following guidelines and the applicable legislation in Colombia.

The terms and conditions of the book are mandatory. In case the User does not agree with the total or partial of the conditions or the terms that are detailed here, he must use the Website.

If the user uses the website, this implies full acceptance of the provisions of the general terms and conditions. In this sense, the user will be obliged to expressly comply with them, not being able to claim their ignorance. Read this Policy carefully as you use the Website you are accepting it.

Every effort has been made to ensure the information contained on the Website is correct, however ROYAL LUXURY BABY CLOTHING INC. makes no warranty as the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an “as is” basis. ROYAL LUXURY BABY CLOTHING INC., including our partners, directors, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.
PRIVACY ROYAL LUXURY BABY CLOTHING INC. takes the security of your personal information very seriously. For more information please see our Privacy & Security Page

In order to purchase products from the Website, you have the option to create a ROYAL LUXURY BABY CLOTHING INC. account prior to making a purchase. As an account holder you are required to provide ROYAL LUXURY BABY CLOTHING INC. with accurate personal information. Provision of another person’s details as your own will not be deemed acceptable. Any personal information collected by ROYAL LUXURY BABY CLOTHING INC. shall not be disclosed to any third party unrelated to the ROYAL LUXURY BABY CLOTHING INC.’s business unless such a disclosure is authorized or required by law, or you have expressly consented to such a disclosure. ROYAL LUXURY BABY CLOTHING INC. otherwise relies on its Privacy Policy.

If you create an account with ROYAL LUXURY BABY CLOTHING INC. you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password. Each time you use the password, you will be deemed to be authorized to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details. You must notify ROYAL LUXURY BABY CLOTHING INC. if at any time you believe someone has access to your password.
The acts that minors perform on the Website is the responsibility of their parents, guardians, managers or curators, and therefore they were made in this legal exercise of the legal representation they have. Who registers a User as a company, must have the ability to contract a name of such entity and to bind it.
It is necessary for the acquisition of products and services offered at ROYAL LUXURY BABY CLOTHING INC. The acceptance of these Terms and Conditions, the Privacy Policy and the registration by the user. To complete the registration process, the user must express his willingness to accept these Terms and Conditions by “clicking” in the respective box.
The name of the user, accurate, current and complete information in all aspects. The User must notify ROYAL LUXURY BABY CLOTHING INC. To the email shop@royalluxurybaby.com.

If you breach these terms and conditions, ROYAL LUXURY BABY CLOTHING INC. reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website. If you are awaiting delivery of products, ROYAL LUXURY BABY CLOTHING INC. reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.

Credit card information collected for the purpose of payment of products purchased at ROYAL LUXURY BABY CLOTHING INC. will be stored. Once the payment of the purchase order is confirmed, the contract between ROYAL LUXURY BABY CLOTHING INC will be understood as perfected. and The User, issuing the corresponding invoice. On the business day following the day of purchase, the term for the delivery of the respective products will start to count. Credit card information will be masked on your account and will not be visible to ROYAL LUXURY BABY CLOTHING INC. Customer Service representatives. Provision of credit card information as payment for the product/s constitutes an agreement of your purchase of the selected product/s. You must not pay or attempt to pay for product/s using fraudulent credit card information. The charges generated by the use of the card will be the responsibility of the user.

Prices displayed on the Site are shown in Colombian pesos, Canadian or US dollars, depending on where you are ordering. HST or GST and provincial sales tax will be applied at checkout based on the province you are ordering from, if applicable. Delivery costs will be charged in addition to the price of the Products. GST and the equivalent provincial sales tax is subject to change and users of the ROYAL LUXURY BABY CLOTHING INC. Website will not be informed by ROYAL LUXURY BABY CLOTHING INC. if a change occurs. All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.

We may correct any errors, which appear on the Site and reject any Orders, which have been received in connection with such errors. ROYAL LUXURY BABY CLOTHING INC. has the right to refuse or cancel any Orders placed at any time. ROYAL LUXURY BABY CLOTHING INC.’s right to refuse or cancel any Orders will apply whether or not the Order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your Order is cancelled, ROYAL LUXURY BABY CLOTHING INC. will immediately issue a credit to your credit card account in the amount of the charge.

This contract will be governed by the laws of British Columbia, Canada. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.

The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.

Once the payment of the purchase order is confirmed, the contract between ROYAL LUXURY BABY CLOTHING INC will be understood as perfected. and The User. On the business day following the day of purchase, the term for the delivery of the respective products will start to count.
The unit prices of each product published on the Website include the HST / GST Tax, which will be broken down when confirming the purchase order. Likewise, the amount to be paid for the transportation service is separately related, this charge may vary according to the city where the dispatch should take place.

You warrant that all information you supply to us at the time of placing an order for products that are offered for sale by us through the Site Web(Products) and in connection with an order made using the Site, is true and correct. Your receipt of an order confirmation does not indicate our acceptance of your order and it does not confirm our offer to sell. ROYAL LUXURY BABY CLOTHING INC. has the right to accept or decline your order at any time after receipt of your order. All orders placed must obtain pre-approval with an acceptable method of payment to ROYAL LUXURY BABY CLOTHING INC. We may require additional verifications or information before accepting any order. ROYAL LUXURY BABY CLOTHING INC. reserves the right to refuse any order without giving reason. If we cancel an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method of payment received.

ROYAL LUXURY BABY CLOTHING INC. will communicate with you about your order and the purchased product using email. Account holders must provide a valid email address to ROYAL LUXURY BABY CLOTHING INC.. From time to time, ROYAL LUXURY BABY CLOTHING INC. will also send you marketing material if you choose to subscribe to the ROYAL LUXURY BABY CLOTHING INC. newsletter. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by editing your newsletter settings under Log In or using the unsubscribe function in the electronic marketing communication.

Some of our products can experience an above average inventory turn over. We have implemented processes that mitigate the chance of an item being unavailable, but upon occasion, an item may become unavailable after it has purchased by a customer. In this event, we reserve the right to cancel and refund the order, unless a suitable replacement can be found and is agreed to by the customer.
ORDER CANCELLATIONS
You may cancel your order or parts of your order if it has not yet been dispatched by ROYAL LUXURY BABY CLOTHING INC.. ROYAL LUXURY BABY CLOTHING INC. will not charge you for the orders cancelled nor will we charge you a cancellation fee. However, once the order is dispatched for delivery you are unable to cancel the order. ROYAL LUXURY BABY CLOTHING INC. also reserves the right to cancel your order if:
· You provide an unauthorised credit card
· We are unable to process payment on the credit card provided
· You provide invalid personal details
· The product has become unavailable
ROYAL LUXURY BABY CLOTHING INC. will notify you before cancelling your order.

ROYAL LUXURY BABY CLOTHING INC. Operates with a policy of changes of 30 (thirty) calendar days counted from the date on which the User received the product. If the change is by WARRANTY please send to the section with that name.
To assume that our website is ready for the following procedure:

  1. The User must make the request for change / return through our email shop@royalluxurybaby.com Please attach a photograph in the mail that shows the current status of the products purchased and the copy of the invoice with the invoice, please confirm the full name and identification number), in order to expedite the change / return process.
  2. ROYAL LUXURY BABY CLOTHING INC. Validate if the products allow it. Users can change, they are available in the desired size or color. Changes can only be made for products of equal value.
  3. The User must contact ROYAL LUXURY BABY CLOTHING INC, through our email shop@royalluxurybaby.com to receive information on the address to which the products should be sent. When these products are received, their status will be validated; the products accept to arrive with labels adhered and marquillas, clean, without use and in perfect conditions (original packaging). In addition, the products must be properly packed to be transported; It is recommended to use the same packaging in which the order was received or a different one that protects the products during the transportation process.
  4. If the products do not meet the conditions to be changed, the User is informed through an email about the reason why we did not make the change, and the products will be sent back to the address of initial delivery.
  5. In this case, the shipping cost between the initial delivery address and the address of ROYAL LUXURY BABY CLOTHING INC. And the subsequent Shipping to the address of the User, is the responsibility of the User, as well as all tariffs and taxes associated with the shipment.

When you return your merchandise, please write RETURN OF MERCHANDISE on the outside of the packaging, so that you can avoid the taxes. Please take a photo of the shipping company receipt as proof of return within 14 days. Email us the photo to shop@royalluxurybaby.com.

In case of any doubt, contact the Customer Service area of ​​our Website through the email shop@royalluxurybaby.com.

In the event that the User requests a second change of the same order, ROYAL LUXURY BABY CLOTHING INC. The right to accept or reject the same request is reserved.

Changes or products of the categories of underwear, swimwear, media and accessories in general are not accepted.

If the User is given different products than those purchased, you can request the change within the term of 30 (thirty) calendar days from the date on which the User receives the product. If the change is for WARRANTY reason, please refer to the section with that name.
To make the change of products purchased on our Website in this case, the following procedure will be carried out:

  1. The User must make the change / return request through our email shop@royalluxurybaby.com. Please attach a photograph in the mail that shows the current status of the products purchased and a copy of the invoice (in case of not having the invoice, please confirm full name and identification number), in order to expedite the process of the return.
  2. ROYAL LUXURY BABY CLOTHING INC will validate if the products that the User wants to change, are available in the desired size or color. Changes can only be made for products of equal value.
  3. The User must contact ROYAL LUXURY BABY CLOTHING INC through our email shop@royalluxurybaby.com to receive information on the address to which the products must be sent. When these products are received, their status will be validated; the products must arrive with attached labels and marquillas, clean, unused and in perfect conditions (original packaging). In addition, the products must be properly packed to be transported; It is recommended to use the same packaging in which the order was received or a different one that protects the products during the transportation process. If the products do not meet the conditions to be changed, the User will be informed through an email about the reason why we do not make the change / return, and the products will be sent back to the initial delivery address.
  4. Once received, if the products meet the aforementioned conditions, the User will receive the correct products within fifteen (15) business days from the date of receipt.
  5. In case the products are not available, ROYAL LUXURY BABY CLOTHING INC will communicate with the User to make the return of the equivalent money to the purchased products.
  6. In this case all shipping costs will be borne by ROYAL LUXURY BABY CLOTHING INC. If you have any questions, please contact the Customer Service area of ​​our Website through the email shop@royalluxurybaby.com

When you return your merchandise, please write RETURN OF MERCHANDISE in the outer packaging, so that you can avoid the taxes. Please take a photo of the shipping company receipt as proof of return within 14 days. Email us the photo to shop@royalluxurybaby.com.

ROYAL LUXURY BABY CLOTHING INC. opera con una política de cambios de 30 (treinta) días calendario contados a partir de la fecha en que El Usuario recibe el producto. Si el cambio es por GARANTÍA por favor remitirse a la sección con ese nombre.
Para realizar cualquier cambio de productos adquiridos en nuestro Sitio Web, se llevará a cabo el siguiente procedimiento:

  1. El Usuario deberá realizar la solicitud de cambio/devolución mediante nuestro correo electrónico shop@royalluxurybaby.com Por favor adjuntar en el correo una fotografía que evidencie el estado actual de los productos adquiridos y copia de la factura (en dado caso de no contar con la factura, por favor confirmar nombre completo y número de identificación), con la finalidad de agilizar el trámite de cambio/devolución.
  2. ROYAL LUXURY BABY CLOTHING INC validará si los productos que El Usuario quiere cambiar, están disponibles en la talla o color deseados. Sólo se podrán realizar cambios por productos de igual valor.
  3. El Usuario deberá contactar con ROYAL LUXURY BABY CLOTHING INC mediante nuestro correo electrónico shop@royalluxurybaby.com para recibir información de la dirección a la cual debe hacer llegar los productos. Cuando se reciban dichos producto se validará su estado; los productos deberán llegar con etiquetas adheridas y marquillas, limpios, sin usarse y en perfectas condiciones (empaque original). Además, los productos deben estar debidamente embalados para ser transportados; se recomienda usar el mismo empaque en el que fue recibido el pedido o uno diferente que proteja los productos durante el proceso de transporte.
  4. Si los productos no cumplen con las condiciones para ser cambiados, El Usuario será informado a través de un correo electrónico sobre la razón por la cual no realizamos el cambio, y se enviarán los productos nuevamente a la dirección de entrega inicial.
  5. En este caso el gasto de envío entre la dirección de entrega inicial y la dirección de ROYAL LUXURY BABY CLOTHING INC. y el posterior envío a la dirección de El Usuario, corre por cuenta de El Usuario, así como todos los aranceles e impuestos asociados con el envío.

Cuando devuelva su mercancía, por favor escriba DEVOLUCION DE MERCANCÍA en el embalaje exterior, para que pueda evitar los impuestos. Por favor tome una foto del recibo de la compañía de envío como comprobante de devolución dentro de los 14 días. Envíenos por correo electrónico la foto a shop@royalluxurybaby.com.

En caso de tener cualquier duda, comunicarse con el área de Servicio al cliente de nuestro Sitio Web a través del correo shop@royalluxurybaby.com.
En caso que El Usuario solicite un segundo cambio del mismo pedido, ROYAL LUXURY BABY CLOTHING INC. se reserva el derecho de aceptar o rechazar la segunda solicitud.

No se aceptan cambios ni devoluciones de productos en las categorías de Ropa interior, vestidos de baño, medias y accesorios en general.

All the products in “SALE”, discounts, discounts, offers, promotions and / or settlements, are final offers without right of return. Likewise, it is important to review all the conditions, because in some exceptional cases the product may mention the presence of small manufacturing faults.

To make a change / return of product by guarantee, the garments can be used, without marquillas and without labels. The products will have a guarantee of three (2) calendar months from the date of purchase. the products must not be modified by the buyer or altered from their original condition: they must be in good condition and clean.
For guarantee purposes, the User must present the payment strip (invoice). If you do not have it, you can request the proof and / or purchase certificate, along with an identification document.
The warranty of any product will be subject to a detailed review of it. The requirements to make it effective will be those established in the body of the good, adhered sticker, instruction manual, packaging or similar. In any case it will be understood that the products have a guarantee of three (2) calendar months from the date of purchase.
If the User has complied with all the indications detailed on the labels of the garment for their care, and the three (2) calendar months of the guarantee have not yet been completed, please follow the instructions below to proceed to make the change:

  1. Make the change request and send it to our email shop@royalluxurybaby.com (in the information you must inform the order number and the invoice issued, date of purchase, details of the products to be changed by guarantee and the user’s personal data).
  2. The User must contact ROYAL LUXURY BABY CLOTHING INC through our email shop@royalluxurybaby.com to receive information on the address to which the product should be sent. The same packaging in which the order was received or a different one that protects it during the transportation process must be used.
  3. If the defect does not comply with the conditions of the returns for guarantee, the User will be informed through an email the reason why the return will not be made. In this case, the products will be sent back to the initial delivery address.
  4. In case of return of money, the value of the respective products will be delivered, at the time of purchase, within fifteen (15) business days following.
  5. In this case all shipping costs will be borne by ROYAL LUXURY BABY CLOTHING INC. If you have any questions, please contact the Customer Service area of ​​our Website through the email shop@royalluxurybaby.com

When you return your merchandise, please write RETURN OF MERCHANDISE in the outer packaging, so that you can avoid the taxes. Please take a photo of the shipping company receipt as proof of return within 14 days. Email us the photo to shop@royalluxurybaby.com.

In the first instance, only the products will be exchanged. As long as the guarantee is in force, the goods have flaws (seams, coloration, etc.) and all the guidelines for the care of the product have been complied with, the products will be exchanged or the payment of the products paid will be refunded. user’s choice.

The products may vary due to the characteristics, image quality and calibration of the screens. ROYAL LUXURY BABY CLOTHING INC makes returns or exchanges only in the cases and procedures specified in these Terms and Conditions.
ROYAL LUXURY BABY CLOTHING INC makes an effort to accurately describe and display your products and services on the Website. Despite these efforts, some products may have the wrong price or description, may not be available, and there may be delays in updating information and in advertisements on other Websites. Therefore, the accuracy or completeness of the information in relation to prices, product images, specifications and availability can not be guaranteed. ROYAL LUXURY BABY CLOTHING INC reserves the right to change or update information and correct errors, inaccuracies or omissions at any time without prior notice. If ROYAL LUXURY BABY CLOTHING INC determines that there were errors in the information of the products, the order may be canceled before being delivered and the User will be notified of this cancellation by email.

ROYAL LUXURY BABY CLOTHING INC reserves the right, with or without notice, to do one or more of the following:
1. Discontinue or limit the available quantity of any product at any time;
2. Impose conditions on the compliance of any coupon, code, promotion code, or other similar promotion;
3. Prevent any User from making or completing any or all transactions.

All content included or made available on the Website, including text, graphics, logos, icons, images, audio files, digital downloads and any other information, is the exclusive property of ROYAL LUXURY BABY CLOTHING INC and, in that sense , Users must refrain from extracting and / or reusing parts of the content of our Website without the prior and express consent of ROYAL LUXURY BABY CLOTHING INC.

ROYAL LUXURY BABY CLOTHING INC will do everything within its capabilities so that the transmission of the Website is not uninterrupted and free of errors. However, given the nature of the Internet, these conditions can not be guaranteed. In the same sense, the access of the users can be occasionally restricted or suspended in order to carry out repairs, maintenance or introduce new products or services. ROYAL LUXURY BABY CLOTHING INC will not be responsible for losses (i) that have not been caused by the breach of its obligations; (ii) loss of earnings or loss of business opportunities; (iii) any indirect damage; iv) Fortuitous event or foverwhelming force.

Discount codes or special offers used for orders that contain more than one item are applied proportionally to the entire order. Therefore, if you want to return part of an order, you can not reapply the full discount code to the remaining items in your order. Instead, your refund will include a proportional amount of the discount as determined by the value of the specific item that is returned or exchanged.

ROYAL LUXURY BABY CLOTHING INC. reserves the right to change these Terms and Conditions of its service without informing you. The terms and conditions for existing orders will be confirmed by ROYAL LUXURY BABY CLOTHING INC. You should check our website to know the updated terms and conditions.

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